Nickname: Let’s just call her Dental Angel and be done with it.
If Dental Angels existed, Tessa would be one of them. No kidding, she is the answer to every terrified patient’s nightmare.
Why we love Tessa: As the youngest of Dr Mark’s kids, Tessa could have been emotionally scarred from all the dinnertime dental conversation at Miller evening meals, but not so the Dental Angel. We love Tessa because she loves dental and any opportunity she gets to look after our patients.
What’s her back story:
Although there’s a lot of things I could have done, I knew as soon as I started working in my family’s practice, that it was important to me to make a contribution and honour my parents’ hard work. I wanted to be part of the legacy of my parents business and now is the season for me to do it. As much as I wanted to be involved, what’s as important to me is to be part of something where I’m making a difference. We can do that here.
What makes Tessa tick?
Growing up with Dad, I kind of learnt through osmosis what was required to make it in the world of dentistry, and it’s not what you think.
Yes, you need to know the technical stuff, but more than that, you need to know people. Actually, you need to know how to be in relationship with people. And that’s where I thrive.
I love nothing more than having a patient come in, terrified, and then sending them home, enriched from a truly personalised experience.
I find it remarkable that doing something as mundane as going to the dentist, a patient can experience something exceptional, personalised, and meaningful, just by me helping them through an otherwise scary experience. We do that every day here and it is seriously the best part of the job.